I am committed to protecting your privacy and the personal information that you provide. This policy explains how I use, share, and protect the personal information you give me when you use this website or my services.

 

Marketing

​

From time to time, I may send you marketing emails or share my news updates with you. You can revoke your consent to these emails at any time by contacting me using the contact details provided on this website. If you have any questions about this privacy policy or do not agree with it, please contact me using the same contact information.

​

Collecting & Processing Information

​

I offer several services and products for which I collect and process your information in different ways. The following sections provide further details on what information I collect from you, how I use your information, and who I share your information with.

​

What Information Do I Collect?

​

I may collect information about you such as your name, home address, email address, and bank account or payment card details, but I will only collect this information if it is necessary and for the purposes outlined below.

 

How Do I Use Your Information?

​

I will process your data as necessary to fulfil my contract with you when you enquire about or purchase a service from me.

​

• If you enquire about one of my services, I will use this information to provide you with further details by post or email.

• If you purchase one of my services, I will use the information you provide to administer your service, and if required, I will share your information with my payment processors and/or legal advisors.

 

I will retain your information for the duration of our relationship and for as long as I am required to fulfil my legal obligations. I review these retention periods regularly to ensure that I do not store unnecessary personal information.

​

Legitimate Interests

​

In addition to the above, I also process your information for my own legitimate business interests, including:

​

• Improving my customer services and obtaining your feedback

• Developing new products and services

• Reviewing the effectiveness of my services

• Better understanding my customers’ decision-making processes

• Collecting debt*

 

You may choose to opt out of some or all of the above where possible (opting out is not possible for items marked with an asterisk) by contacting me.

​

Service Providers

​

I sometimes employ third-party service providers or contractors to support my day-to-day activities and services. All providers are carefully selected to ensure they handle your information responsibly and only for the intended purposes. It may be necessary for me to share some or all of your information with these providers as required. I always minimise access and ensure that data is securely destroyed when no longer needed.

​

Email Marketing

​

I may send you email marketing from time to time; however, I understand that unwanted email can be an issue. If you are a customer or have previously asked for information about my products or services, I may send you relevant information by email unless you have asked me not to. If you originally provided your personal information specifically to receive email updates, I will continue to do so unless you request otherwise. You may opt out of email marketing at any time by contacting me.

​

Who Do I Share Information With?

​

If you were introduced to me by one of my partners, I may pass your details back to that partner for their legitimate business purposes. You should review their privacy policy to understand how they may use your data.
Other than as described in this policy, I will not transfer, disclose, sell, distribute, or lease your personal information to third parties without your permission unless required by law.

​

Security

​

I am committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, I have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information I collect online.

 

Linking

​

I may link to other websites that are outside my control. Once you leave my website, I cannot be responsible for the protection or privacy of any information you provide. You should exercise caution and review the privacy policy of the website in question.

​

Social Media

​

I am committed to improving my services based on client feedback. Any publicly available social media discussions relating to me or my services may be collected to help me improve my services and monitor the effectiveness of my campaigns.

​

Your Rights

​

Under the General Data Protection Regulation (GDPR), you have rights regarding your personal data. These include the right to request access to, rectification of, or erasure of your personal data; the right to restrict or object to processing; and, in certain circumstances, the right to data portability.

If you have given consent for your data to be processed, you may withdraw that consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe I have not complied with GDPR requirements concerning your personal data.

​

Cookies

​

A cookie is a small text file that asks permission to be placed on your computer's hard drive. Once accepted, your browser stores the file. Cookies help analyse web traffic or allow a website to know when you visit. They enable web applications to tailor their operations to your preferences. I do not use cookies to collect personally identifiable information about you.

​

How to Control and Delete Cookies

​

I understand that some people have concerns about cookies, but I believe that their proper use can provide benefits to both you and me. You can delete the files that contain cookies—these are stored by your internet browser. If you wish to restrict or block cookies from this or any other website, or if you want notifications of cookie requests or wish to decline cookies entirely, you can do so through your browser settings. The help function within your browser will guide you. Please note that declining cookies may prevent you from using this website to its full capability. Alternatively, you may wish to visit aboutcookies.org, which contains detailed information on managing cookies across various browsers, including mobile devices.